IF YOUR AGENCY ISN’T MOVING AS FAST AS YOU NEED THEM TO MOVE, HERE ARE WAYS TO ACCELERATE THEIR WORK

How to increase your agency’s speed. Let’s face it, everyone wants things done faster. In today’s world, marketing opportunities emerge and if your agency isn’t nimble enough to capitalize, you miss out. It’s that simple. In a survey conducted by DEFY, timely execution was a key issue identified by healthcare marketers. Work is taking too […]
IF YOUR AGENCY’S BLENDED RATE IS MOSTLY BLENDED WITH JUNIOR PEOPLE, ARE YOU REALLY GETTING WHAT YOU’RE PAYING FOR?

In our survey of 47 Healthcare Marketers, “Poor Value From the Agency” was one of the top concerns. Paying blended rates for inexperienced agency people who learn on the client’s time and dollar doesn’t seem fair. Marketers also pointed to invoices filled with layers of people who seem to be involved with their business – […]
IF YOUR ADVERTISING AGENCY ISN’T TRANSPARENT, EVER WONDER WHAT THEY’RE HIDING?

We surveyed 47 Healthcare Marketers and “Lack of Agency Transparency” was a major pain point. Sound familiar? The lack of agency transparency is a common thread that seems to be shared by most healthcare marketers. (See our survey results). Cost and timeline surprises lead to ongoing frustrations on both sides. You’re told to expect one […]
HOW TO TELL IF YOUR AGENCY HAS ENOUGH KNOWLEDGE AND EXPERIENCE TO BE YOUR ADVERTISING AGENCY

It’s one of the biggest concerns of healthcare marketers and for good reason. If the people handling your account don’t have the knowledge and experience you need, you’re in for a rough ride to say the least. In our Survey of 47 Healthcare Marketers, “Insufficient Knowledge” was a major pain point. “The agency doesn’t know […]
FOUR EASY (AND SMART) WAYS TO GET THE MOST OUT OF YOUR AGENCY TEAM

If you’re feeling dissatisfied with your agency team, you’re not alone. Having an “inconsistent agency team” was one of the eight frustrations healthcare marketers indicated experiencing with their agencies, in a survey DEFY conducted. Some of the things we heard in our survey… “I was pitched by the great people, then I got the B […]
IF YOUR AGENCY ISN’T LIVING UP TO EXPECTATIONS, YOU MAY BE ABLE TO HELP THEM HELP THEMSELVES

Hopefully They’re Fast Learners. Every client has faced a challenge or two (or eight) with their advertising agency. How do we know? Because we asked 47 healthcare marketers to share their top 8 agency challenges (see our survey results) and they shared a lot! Fortunately, there are some practical steps you can take to improve […]